Christmas bonus points special
In this 15 minute session we will cover: How to use Care Friends to efficiently manage your annual staff bonuses and rewards Ideas for festive competitions and incentives to continue to maximise your employee referrals Brilliant new features designed to encourage staff to register for the app with minimal admin effort from you Learn more... [How to award bonus points](https://support.carefriends.co.uk/en/articles/4277248-bonus-poinFew readersThe Power of Your In-house Networks
To download your copy of this chapter from the newly updated second edition of Saving Social Care click on this link. We hope you find it a useful reference guide. Do feel free to share with any colleagues you think might like to read it too! [](https://downloads.intercomcdn.com/i/o/764Few readersNotifications Know-How Clinic
In this instalment of our 15-minute clinic series we will share: the importance of notifications and how they impact sharing and staff morale best practice tips for sending notifications how to use the BRAND NEW notifications area, developed to make admin quicker and easier for you Learn more... [How to create and send a push notification](https://support.carefriends.co.uk/en/articles/4528504-notifications-create-and-send-one-offFew readersResponding to candidates clinic
Key take outs from the session: Employee referrals are much more likely to convert to hires, so always prioritise them Calling or texting will get a much better response rate than emails Respond to new candidates within 15 minutes. Look for high potential, reassure and listen to your candidate’s story. Making a connection will reveal much more about values than a CV Learn more... [How to check/manage who is receiving your CarFew readersImpact of People Power and Champions
Key takeaways 48% of care staff said hearing positive feedback from a colleague would influence them to register for Care Friends. Therefore, we can't rely on posters and emails to boost app registrations - we need PEOPLE POWER! An enthusiastic Champion has the power to increase app registrations by over 250% Backing from an influential manager motivates Champions to achieve app registration goals and can increase registrations byFew readersFestive rewards and recognition
In this 10 minute video you will learn how to use your app for some festive fun, including... Rewarding your whole team for all their hard work in just 2 minutes 17 seconds! Celebrating your team with festive in-app events How organisations just like yours have increased app registrations and boosted referrals in December Key takeaways Awarding festive bonus points has the power to increase app registrations by up up to 200% GoinFew readersPart 5: Maintaining Long-Term Engagement
Key points and resources Highly successful Care Friends Super Users have one impactful habit in common: Scheduling a small amount of focus time (15 mins - 1 hour) each week for Care Friends admin Key activities for Care Friends weekly focus time Update candidate progress [Award bonus points](https://support.carefriends.co.uk/en/articles/42772Few readersBoosting Autumn Recruitment
Key insights and resources Attracting and hiring passive candidates Candidates are out there, but we need to sell us and the job to them Update your job ads to include 5 reasons why the viewer would make a great addition to your team, plus 5 reasons why you are an employer of choice. Treat passive job seekers differently Don't expect an up to dateFew readersBuilding a Referral Culture Part 2
A positive workplace culture is key to encouraging care workers to refer their connections to join your team. In this recording recruitment and retention expert, Neil Eastwood shares the essential components of a great workplace experience, including simple tips to build a powerful referral culture. Key takeaways New starters get a sense of whether your organisation is the right fit for them in the first few hours of their first dayFew readersFeature Focus: The In-Portal Leaderboard
Key takeaways and resources from the session: Sharing and new candidate competitions can help to boost employee endorsement and candidate flow. Make sure you promote that quality, rather than quantity is still important when making referrals during competition periods. In just a couple of clicks you can customise and export the data in your leaderboard to track competitions, view financial performance and identify star apFew readersWorking smarter, not harder
Key time-saving tips and resources Prioritise your Care Friends candidates. Here's why: On average, you will only need 5 Care Friends referrals/candidates to make a hire. Compared to internet job boards, where you will need to sift through up to 83 CVs, no shows and candidates who aren't the right fit to get a hire. 0-15% new starter churn at 90 days, compared with 43-50% sector average. Candidates staying longer means you can takeFew readersRetention 101 with Neil Eastwood
In this video, our founder Neil Eastwood takes a deep dive into the 101 reasons why care workers leave and shares actionable strategies to address turn over: Key resources Slides from the session can be found [HERE](https://downloads.intercomcdn.com/i/o/1201485698/c644f488de171618ea165750/Why+care+workers+leave+-+and+what+to+do+about+it%21.pdf?expires=1790208000&signature=46598d29e21ecd3bbabaf6670d9170eff5bbcf7d8a12b3c48eac3e79b21362Few readersNEW app features
A 15 minute demo of the exciting features of the new, improved Care Friends app! Learn more... App help centre collectionFew readersPart 4: Data Insights
Key points and resources 4 Key Success Factors [](https://downloads.intercomcdn.com/i/o/869829444/66e3973c14ba2a23c2f7532d/image.png?expires=1790074800&signature=879f3a5cbff91641d5e19e6182a4a7c34d0036d793bb9a63b2ebd14c23518c12&req=fCYuHst3mYVbFb4f3HP0gJa5V0d%2Fqn8ukextB26eu1Y9MZkBArFoNcmqpqnG%0A4fr62ep9qLVkRpnHzg%Few readersPart 3: Managing App Users & Handy Automations
Key points and resources Super user top tips for getting new starters signed up for Care Friends Pre-authorise new starters to use the app Invite new starters to join CF as soon as they accept a job offer Support new starters to rFew readersBuilding a Referral Culture Part 1
In this short video, we explore the three key themes that influence a successful referral culture, including: Engaging new employees by instilling the referral mindset during onboarding Motivating continuous participation through transparency, recognition and more Use automated tools like reminders and leader-boards to gamify referrals Key takeaways and resources **Double app adoption by signing up new starters on day 1 (or befFew readersIncreasing Employee Engagement & Retention Clinic
In this instalment of our 15 minute clinic series, we will share: Tips for regular employee recognition using notifications How and why you should give bonus points as tangible rewards How to use notifications to align recognition with organisation values How to reinforce your employees sense of purpose with Care Friends Learn more... [How to create and send a push notification in just a few clicks](https://support.carefriends.coFew readers7 Habits of Highly Effective Super Users
Click each of the 7 habits of Highly Effective Super Users below for simple steps to adopt them yourself 🦸🏻 Make Care Friends part of everyday business Offer one-to-one help to register [Give small, regular bonus points rewards](htFew readersPart 1: Jobs and Candidates
Key points and resources Jobs Quick wins If you are super short on time, encourage sharing by deactivating and reactivating an advert Review your ad and ensure it speaks to the caring people you want to hire. [CLICK HERE](https://support.carefriends.co.uk/en/articles/5516804-how-to-take-your-care-friends-joFew readersHyper-Local Recruitment
In this video, our founder Recruitment and Retention Expert Neil Eastwood, explains why hyper-local recruitment is so important and how you can start incorporating it into your recruitment strategy. We also explore how Care Friends features help make hyper-local recruitment easy. Key takeaways and resources 'Hyper-local' is recruiting within 5 miles of where care is delivered Passive applicants, who aren't actively looking for a rolFew readersBoosting uptake and increasing referrals
Key takeaways Becoming an employer of choice will mean existing staff feel comfortable referring friends and family members for jobs within your organisation. But being an employer of choice is not all about rates of pay. Things like a strong, supportive culture, leadership style and employee appreciation and engagement all affect how your employees perceive your organisation, and how likely they are to refer friends for jobs. [? Watch the bitesize video below for some quick-fire troubleshooting including: Most common reasons why staff haven't downloaded the app and how to overcome them Speedy ways to tackle app registration glitches How to reach up to 95% app registration rate at your next staff event Key tips and resources TiFew readersFocus on Candidate Quality
Top tips Tip 1 Help your team to understand who to look for Explain the markers of quality candidates who are most likely to be hired: Experience of caring for a loved one Identified by an existing carer as being a great fit for a role in care Caring values and looking for a job with purpose How to action Send one of our [NEW template notifications](https://support.carefriends.co.uk/en/articles/4528504-notificatioFew readersSpring clean your job ads
Key takeaways Stand out and start a conversation by asking a question in your headline Make your ad less than 700 words and ensure it has personality, conversational style and use first names when referring to co-workers Have a clear call to action making it easy to express interest Ask your staff for feedback on your ads - they know the role best and love to have their voice included Watch the 15-minute recording below for Neil's tips for impactful ads on Indeed, Facebook, Print and,Few readers