> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cf-staging.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Work Friends Management and admin guide

**Bookmark this page** for future reference, or access it at any time from the help centre in your portal. Simply click the chat icon in the bottom right corner of your screen and type **'management and admin guide'** into the **'Search for help'** field:

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/b/5/e/5b5e4339093fb80/328daeb5-376e-4620-bf42-885ff3_51i6p9.png)](https://downloads.intercomcdn.com/i/o/702878448/0d98ddeaaab5f1ec1d6fd0a5/Untitled+design+%281%29.png?expires=1790074800&signature=93afbb468dd5678cb967f449646176ff0c6128a4927b0dd3d954bf2a2d77ade4&req=cyAlHs52mYVXFb4f3HP0gFnJBE%2BBD%2FvzUUIOgJxAVpNLTw5h7ZB2CUT%2F0lTz%0AT%2Bxia5wCTkbaMFSd%2BQ%3D%3D%0A)

**Management and admin highlights from our step-by-step guides**

**Rewards and recognition**

* Use our guide to [bonus points](https://support.carefriends.co.uk/en/articles/4277248-bonus-points) to recognise and reward your team for the fantastic work they do

**Engagement**

* How to [create and send push notifications](https://support.carefriends.co.uk/en/articles/4528504-creating-and-sending-a-push-notification) to engage your staff with your organisation and the app

**Inviting new app users**

* [Invite candidates who have accepted a job offer to join your Work Friends app](https://support.carefriends.co.uk/en/articles/4408130-pre-register-one-new-staff-member-to-use-the-app). This will maintain engagement during the referencing period and bring a whole new pool of friends and family to refer!
* Include Work Friends in new starter training sessions by [authorising multiple new starters to use the Work Friends app](https://support.carefriends.co.uk/en/articles/4412287-authorise-multiple-staff-members-to-use-the-care-friends-app)
* [Sending invitations to download the app](https://support.carefriends.co.uk/en/articles/4521850-sending-invitations-to-download-the-app)

**What to do when staff leave your employment**

* If you have opted to pay points to leavers, [create a payment request on their behalf](https://support.carefriends.co.uk/en/articles/4830774-creating-a-payment-request-on-behalf-of-an-app-user) to pay their final points balance
* [How to mark staff as a leaver](https://support.carefriends.co.uk/en/articles/5323790-how-to-manage-leavers) so they can no longer use the app

We are here to support you with your Work Friends journey. If you need any help or advice, simply click the chat icon in the bottom right corner of your screen.

**What's next?**

If you will also be managing jobs, candidates and payment requests, check out these guides:

* [Work Friends Recruiter Guide](https://support.carefriends.co.uk/en/articles/7214118-work-friends-recruiter-guide)
* [Work Friends Finance and Payroll guide](https://support.carefriends.co.uk/en/articles/7214122-work-friends-finance-and-payroll-guide)

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/d/f/a/7dfacd7cdb02a800/7032198a-77d0-4e6c-8a06-455562_jcra6i.png)](https://downloads.intercomcdn.com/i/o/293146137/57dab6a094e16feacf277eaf/Was+this+guide+useful.png?expires=1790074800&signature=607ebaa22f986b7e4c2f3cb6e7ca099fda3a9903e6f117555696c62ca0316ad5&req=dikkF814nIJYFb4f3HP0gK87Y2eVnTze7vx1bua82XEqYdr0NPzJFHZ0FLJ%2F%0A4M5jxMwBx8Mj77dImQ%3D%3D%0A)