> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cf-staging.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Viewing automated candidate email templates

You can now view the automated emails sent to your referrals/candidates.

There are two emails which are sent, depending on the settings of the job applied for:

* **Unfortunately, your application cannot be processed -** this is sent if the role has auto-rejection for overseas referrals/candidates turned on and the candidate answers no to having permission to live and work in the country (click [HERE](https://support.carefriends.co.uk/en/articles/6362389-managing-overseas-candidates) to find out more)
* **Candidate expresses interest -** this is sent to all referrals/candidates who are not auto-rejected.

**Step-by-step guide:**

Click **Settings** at the bottom left then **Templates:**

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/6/a/d/b6ad5f1d0d623000/b8f05f65-284c-49a3-9f2b-1f9453_4l7xwq.png)](https://downloads.intercomcdn.com/i/o/myurolee/2488296552/6abe820d1410dd89df93ee5dd42b/image.png?expires=1790073900&signature=519646462da6c1c4dd806ed091f408cd18bcb47980ab4d708e62d5c033a2745b&req=diQvHst3m4RaW%2FMW1HO4zYW4t3F5MgtOHIauP9mX8VShv0T%2FF1yc4Ye7E7%2FA%0AluUm%0A)

2. Click the **three-dot icon** then **preview.**
From here, you can now review the email templates sent out to anyone who applies for a role, or who is automatically rejected, subject to your application criteria:

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/e/9/7/3e9729e70a2f0600/48f33de6-be7d-426e-8b6f-5ce7c2_dnymjs.png)](https://downloads.intercomcdn.com/i/o/1128103723/911600eacbf82b6784a666d1/image.png?expires=1790073900&signature=a7623347590473b78fd74a86a809937d8fda8921c2540a96f7ba507fa7d6ae6d&req=dSElHsh%2BnoZdWvMW1HO4zbHduSVnUV1Srn0O%2FBAbk%2F%2BSFkym%2FBZ556S8gkms%0AYuJP%0A)

Want to be able to edit the content of these emails? If you are on our **Select plan** then click [HERE](https://support.carefriends.co.uk/en/articles/9515721-editing-automated-candidate-email-templates) to find out how 🤩.

If you'd like to find out more about the Select plan, click on the chat icon in the bottom right of the screen and we will be happy to discuss this with you.

**What's next?**

* [Managing overseas referrals/candidates](https://support.carefriends.co.uk/en/articles/6362389-managing-overseas-candidates)