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> Use this file to discover available pages before exploring further.
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# Managing email notifications for new starters reaching their retention milestone

Ensure the right person gets an email notification whenever a new starter is due to reach their retention milestone by following these simple steps:

**Step 1**: Head to the **jobs** section of your portal.

**Step 2**: Find the advert you would like to edit and click on the **three-dot menu icon** next to that ad:

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/3/9/9/9399519093fcd800/82e12e4c-0a65-4f7a-8d89-731994_1tp0nhj.png)](https://downloads.intercomcdn.com/i/o/myurolee/1235456443/a57b7066bac6451c95ea103167c8/image.png?expires=1790073900&signature=2f964e61e732a1f96ac1e24f600cac889d83c75862a4314f4e051f5fdfb9f9be&req=dSIkE817m4VbWvMW1HO4zRqHsVF4lp%2BxTkFocmekPom98OUk31pXcROGxnr9%0An9E8MadsB8IQwfBddhM%3D%0A)

**Step 3**: Click on '**edit**' and then click next until you reach '**notifications'**:

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/9/8/379846852da5dc00/bc24e15d-0e70-4ef2-b16a-47e6b7_1wsboxv.png)](https://downloads.intercomcdn.com/i/o/myurolee/1235458017/f2a52edb65dc2a2abd90953b6d09/image.png?expires=1790073900&signature=2988edf54ee13509470642674b4380b48c9420a757318f1a02c1c72cacdac045&req=dSIkE817lYFeXvMW1HO4zTPyMpX1TrvrQtFIPtkoebkNfIR3wppynDSPbsWL%0AM9ANSPUVMEsR6TbetqU%3D%0A)

Under **'Who would you like to be notified when starters reach their retention milestone?'** use the drop-down menu to select the admin user you would like to receive an email notification when someone enquiries about the advert.

To remove an admin user from receiving a notification, simply click on the cross next to their email address:

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/7/0/bc70d1655a131800/cf34d80e-07ce-4c80-8789-49728d_lroq5q.png)](https://downloads.intercomcdn.com/i/o/myurolee/1235460488/6c8d844dff15682e2bf2c8d1867c/image.png?expires=1790073900&signature=e5c2a59ce7040391f99d83ee7c5f28b1fe9dba46c97bd9ff0827ba809a0b2660&req=dSIkE814nYVXUfMW1HO4zWOdVo1p6r%2FDI2SnSEKup4kfkasH6Y%2FX3XckJ9fL%0A1KgDtdgcZvcw2R2CP2Y%3D%0A)

**Note:** You will also need to select someone to be notified when a new candidate enquires, to enable you to finish updating your job.

**Step 4:** Click '**Finish**' and your job will be updated.

When a new starter for this job reaches their retention milestone, the admin user you selected will now receive an automated email informing them. Upon receipt of the email, they can click the appropriate button and this will take them into the portal and update the candidate automatically 🤩

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/b/7d6bbe45c64e2400/86045efe-160b-413a-8c0c-d7bddd_1ii0y23.png)](https://downloads.intercomcdn.com/i/o/753243344/6a21a80af0eb9496aa4aa604/image.png?expires=1790073900&signature=309e93ced521d2d1ba07874d15e4b27be5edac0eecf351253510e297d8133542&req=cyUkFM19noVbFb4f3HP0gPFxforgSslNTEkXvcfCHhr45mlUKLIKHzX0WUWD%0Aa%2BNoedAFz7%2BAf3Rhuw%3D%3D%0A)

If you have any questions about this or anything else, please get in touch by clicking on the chat icon in the bottom right corner of your screen.

**What's next?**

* [Advice on writing your advert](https://support.carefriends.co.uk/en/articles/4733324-advice-on-writing-your-job-advert)
* [Duplicating an advert](https://support.carefriends.co.uk/en/articles/4632288-duplicating-a-job)
* [Deactivating an advert](https://support.carefriends.co.uk/en/articles/4280287-deactivating-a-job)
* [Tips on responding to referrals/candidates](https://support.carefriends.co.uk/en/articles/5938563-tips-on-responding-to-candidates)
* [Progressing a referral/candidate](https://support.carefriends.co.uk/en/articles/4277303-progressing-a-candidate)