> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cf-staging.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reinvite an admin user

When you add an admin user they will be sent an email with their login details. If the link has expired, you can easily re-send them a new link.

**Step 1:** Head to the **settings** area of your portal and then make sure you are on the **portal users** page:

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/2/4/6/f2468765d9071800/7403897c-c041-4fba-b213-25ec85_1d4tkd1.png)](https://downloads.intercomcdn.com/i/o/601634061/47ae1e3b8851c9ec07a24d28/image.png?expires=1790073900&signature=b1671145b495513b5fd441b928358adafbdd631a65df5b801b1d732415a6a925&req=ciAmEMp6nYdeFb4f3HP0gHyGwkDMGdRIym9uz%2Bn3CK10Fyvb7%2FHX22aeXwa%2B%0AKzDYK5RN9cG7OMXp5Q%3D%3D%0A)

**Step 2:** Find the relevant admin user from the list and click on the **3 dot menu icon**:

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/2/4/0/42404ffb0882b000/1eec5c34-c20d-49e8-8e9b-314869_cd44fe.png)](https://downloads.intercomcdn.com/i/o/601635434/7b3bdaa71d0611bfd0ce6d72/image.png?expires=1790073900&signature=3baa94f4fc10792fe1c90db65ea3cf2a1b6df338a41ff0734f1da311676aa9ae&req=ciAmEMp7mYJbFb4f3HP0gIMQ4c1fVvB%2FGlL1P7gZCaUpgSkdNXvONaAKPKr5%0A%2BgMTXoeDzJBxktZHfw%3D%3D%0A)

**Step 3:** Select '**Send log-on**' from the menu:

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/1/4/71143fde3c5c7400/89d2f53f-cc01-48ab-874a-fbb237_19tz7ub.png)](https://downloads.intercomcdn.com/i/o/601636743/7381bf69e9e3f23cf34953f5/image.png?expires=1790073900&signature=fd690ae7bb4242bb8816509c04ee2794c3d841f64ec776481d7359fb2c8ec617&req=ciAmEMp4moVcFb4f3HP0gIaNQLNo0B%2BcjpyhGmJ%2FycR28JsB7iNgp40C2oFk%0ALVrK%2BL0%2Fk9Qytb1GRQ%3D%3D%0A)

**Step 4:** Once the log-on email has been sent you will receive a confirmation message. Click '**OK**' to finish:

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/0/e/0/a0e05211fdcbb000/01863d87-efc3-4423-8e66-125d57_j03yak.png)](https://downloads.intercomcdn.com/i/o/601637014/048d028f508d862ed9c59ae0/image.png?expires=1790073900&signature=0b2a06b9c6910919274915e77844979e55fa886eb4e41294458db7798b456642&req=ciAmEMp5nYBbFb4f3HP0gMKAW2ySvBLtsHb9B2I9II29azQ72a6mulPUbTLL%0AFd3TkOx0iZmLPVliBg%3D%3D%0A)

That's it! The admin user will then receive a new email with a log-in link.

If you have any questions regarding this feature or anything else, please get in touch by clicking on the chat icon in the bottom right of your screen.

**What's Next?**

* [Everything you need to get started with Care Friends in easy-to-follow video guides](https://support.carefriends.co.uk/en/articles/5870890-care-friends-tutorials-the-basics)
* [How to edit admin users' details](https://support.carefriends.co.uk/en/articles/4280234-edit-admin-user-details-including-permissions)