> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cf-staging.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Help! My staff won't download the app!

One-to-one support to register and showing someone the app in your phone is the first step to reassure them.

Download your [TIPS FOR CHAMPIONS HELPSHEET](https://support.carefriends.co.uk/en/articles/7188202-champions-resources) to support you with answering questions from staff who aren't sure about getting started.

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/1/9/c/919ce0b2dd3cb00/989654c8-68ec-4ce7-b4ff-132505_xqxoqd.png)](https://downloads.intercomcdn.com/i/o/557994751/fbf40d5e38830135dee3111c/Care+Friends+Tips+for+Champions+%282%29.png?expires=1790074800&signature=f11d67ef08e837bfe354d6041fc87c202d292bb4fac99cd0a645fcad705aa4ea&req=cSUgH8B6moReFb4f3HP0gCjSkWOnP9q5Y4yi32TD65UporlpZjLktTzuo6nB%0AtIQC0odEqboFyD1zNA%3D%3D%0A)