> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.cf-staging.co.uk/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Bookmarking the Help Centre You’ve found the Help Centre and want to save it for convenient future reference? We’ve got you covered! 🫡 Choose your preferred browser below to learn how to bookmark the Help Centre: #### Google Chrome #### Safari #### Microsoft Edge ## Step-by-step guides: #### Google Chrome **Desktop (Windows / macOS)** 1. Open Chrome and go to the help centre ([https://support.carefriends.co.uk/en/](https://support.carefriends.co.uk/en/)): [![](https://storage.crisp.chat/users/helpdesk/website/-/6/c/c/c/6ccc3c7069d8d400/4e0dc950-e41d-4a24-8c52-ae6a75_nhnufj.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777342303/593b842b24bc6fd373fa9916822b/image.png?expires=1790074800&signature=0430a29524e509df1e335631c2e2abe78f6e0b4cda34809cb898b34a12330949&req=dScgEcp6n4JfWvMW1HO4zRD%2FYyrmeu1xCvWjkO2pRGEjnuzli2JGByfnTCVS%0Av0piDsARSiyfbjnGCyo%3D%0A) 2. Click the star icon at the right end of the address bar: [![](https://storage.crisp.chat/users/helpdesk/website/-/b/8/0/e/b80e5d12b2b1b800/d83fb434-99c5-42cf-bea0-e57025_1ihb408.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777342944/69643fd9cfbf8d77f11020c9822f/image.png?expires=1790074800&signature=f4251df51a10380a9d9655d2b00e35aad8e709b516f9a67f1e800f0bfbebdc2c&req=dScgEcp6n4hbXfMW1HO4zco%2F4rPWWhJtPUuanbMwXWJFhagS%2BIDG%2BNNy5rU0%0AyR7XpfIhiazrr2MIktY%3D%0A) 3. In the box that appears, optionally edit the name and pick a folder (e.g., Bookmarks bar, Other bookmarks): [![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/1/2/b0120cbcb9c0e800/1b08cb91-9d4a-41d8-88be-071794_hwpg6g.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777343922/b243d6b1a6a3d0300420b66ea094/image.png?expires=1790074800&signature=96cac9199bada3c03bc3e696f508d0bb1da2f64b5b6a58c797cb19d0222398b3&req=dScgEcp6nohdW%2FMW1HO4zftULdvIJN0nMVJiKLsdsEgkn2BktXEBjHBfuL0w%0ApG00HmeUBp1WYrob7pk%3D%0A) 4. Click Done: [![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/e/d/c4edb8b68f686000/46ab7c64-1823-470e-8a29-4992ab_szl79a.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777344620/e2311c5b7248a0d0485e2f2abdad/image.png?expires=1790074800&signature=4e35d1798f4129ff07f02506bc8118bfaf63330b7bfea5db00ad2b30ba24264b&req=dScgEcp6mYddWfMW1HO4zWbSp1ES%2BxEgmJNCQ3cpXrUJgPY5LnNpACbDborq%0AT4926iOlpdqAznIj7Ek%3D%0A) (Shortcut: press Ctrl + D on Windows or Cmd + D on macOS.) To access the bookmark, click the three dots ⋮ in the top-right corner and hover over Bookmarks and lists: [![](https://storage.crisp.chat/users/helpdesk/website/-/c/8/4/4/c844b93d45e53000/7c9c8ba3-4b69-452d-b112-d2cb90_1oau74g.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777700720/8ee6898e3c0151cf7975f9c006e4/image.png?expires=1790074800&signature=dc9480841d5a345da8b89d65db198eed6172c8b76bbb2071342bc7243281e62f&req=dScgEc5%2BnYZdWfMW1HO4zeDwqJElBEijomYOZUVwuZnUNXk39jCh6rNdCPDX%0ANtdjWhrL8HDaUqoaEvQ%3D%0A) Select Support Centre from the list to the left: [![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/d/3/59d3e0097b623000/98ee2a32-e568-4ea0-8d40-cdb1e8_vm5a0r.png)](https://downloads.intercomcdn.com/i/o/myurolee/1779131595/d68454311d4f493bb7458a2b324f/image.png?expires=1790074800&signature=fcf4845556cbaf4677cc4d27af501b6d02241f752c72d0886b702e26575c416f&req=dScgH8h9nIRWXPMW1HO4zauyEkkKoOt5EKDQkR1hNogdlz%2FAycpUCezAXwSU%0A8v189rBKvfyAuTTrccM%3D%0A) #### Safari **Safari macOS (Desktop)** 1. Open Safari and load the help centre ([https://support.carefriends.co.uk/en/](https://support.carefriends.co.uk/en/)): [![](https://storage.crisp.chat/users/helpdesk/website/-/3/8/8/6/38866dc67396bc00/18f1cb15-2201-4e28-a5be-b7d9bf_1mqh4mg.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777390251/a2e8cb869998c49d3fc9b936a87e/image.png?expires=1790074800&signature=cfe9147fc3ef02aebd8983b4152fa58d002b71a84b7a135402b7feeec6cd0535&req=dScgEcp3nYNaWPMW1HO4zQQ13OVbjcmCd5FqbxpjM3lWCmjhv9ocoViF49TZ%0AWL2CR2XOL97Ua61kYA4%3D%0A) 2. From the menu bar, choose Bookmarks → Add Bookmark, or click the Share button and select Add Bookmark: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777391075/e1f7c6db59e411b9addcde2c0a65/image.png?expires=1790074800&signature=d647f128942fa32b1aa3c102e62c98b5198c14966810f564207087ed71a6fed3&req=dScgEcp3nIFYXPMW1HO4zUxz3muPXe7%2FK5D8WHhVAIzK5GxEWsFmmmyISnub%0ANlODaNSe%2Bb5Nx%2B9%2Bhbw%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777391075/e1f7c6db59e411b9addcde2c0a65/image.png?expires=1790074800&signature=d647f128942fa32b1aa3c102e62c98b5198c14966810f564207087ed71a6fed3&req=dScgEcp3nIFYXPMW1HO4zUxz3muPXe7%2FK5D8WHhVAIzK5GxEWsFmmmyISnub%0ANlODaNSe%2Bb5Nx%2B9%2Bhbw%3D%0A) 3. Choose a Location (Favourites, Bookmarks menu, a folder), edit the name if needed, then click Add: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777391591/80097085de1a0b457161c4238f4c/image.png?expires=1790074800&signature=c877576554f177be11d66c1719b1c448fdb70cd2bdca91fbd4ac041a28bcee22&req=dScgEcp3nIRWWPMW1HO4zQmcKV0FlZ5QDvMq9uXPEzajIsyvOFcvfGpanqMG%0AItVyM1aEqaTBKmzHN0U%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777391591/80097085de1a0b457161c4238f4c/image.png?expires=1790074800&signature=c877576554f177be11d66c1719b1c448fdb70cd2bdca91fbd4ac041a28bcee22&req=dScgEcp3nIRWWPMW1HO4zQmcKV0FlZ5QDvMq9uXPEzajIsyvOFcvfGpanqMG%0AItVyM1aEqaTBKmzHN0U%3D%0A) (Shortcut on macOS: Cmd + D.) To access the bookmark, click the Sidebar button (looks like an open book) in the toolbar, or go to Bookmarks → Show Bookmarks in the menu bar: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777678536/33dbc641155e68e6a169f21308ba/image.png?expires=1790074800&signature=e93e27907371483aa6f6b2014266509da72afc0db232266583ec0ee085b4ba02&req=dScgEc95lYRcX%2FMW1HO4zQ4%2FXDBPrInshI0q52XGie4CJParPeJ3XWc94bXm%0Af1h10Tdw3PWnCKi5k3Y%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777678536/33dbc641155e68e6a169f21308ba/image.png?expires=1790074800&signature=e93e27907371483aa6f6b2014266509da72afc0db232266583ec0ee085b4ba02&req=dScgEc95lYRcX%2FMW1HO4zQ4%2FXDBPrInshI0q52XGie4CJParPeJ3XWc94bXm%0Af1h10Tdw3PWnCKi5k3Y%3D%0A) You’ll see your folders and saved pages. Click to open: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777683728/b88248531448ce74046480afe705/image.png?expires=1790074800&signature=b75a68e359aabba72ba13b4897efa7b721a4e42606bac17355f464580008930e&req=dScgEc92noZdUfMW1HO4zb81vb5Q6A8RJ3aK9ETq7ubFe3CBCK%2BpYI%2FZae%2Bo%0AQdPIIiPkvq7F0VJw0iA%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777683728/b88248531448ce74046480afe705/image.png?expires=1790074800&signature=b75a68e359aabba72ba13b4897efa7b721a4e42606bac17355f464580008930e&req=dScgEc92noZdUfMW1HO4zb81vb5Q6A8RJ3aK9ETq7ubFe3CBCK%2BpYI%2FZae%2Bo%0AQdPIIiPkvq7F0VJw0iA%3D%0A) #### Microsoft Edge #### Desktop (Windows / macOS) 1. Open Edge and go to the help centre ([https://support.carefriends.co.uk/en/](https://support.carefriends.co.uk/en/)): [![](https://downloads.intercomcdn.com/i/o/myurolee/1777382808/b080ab8e443d7028943ab7533590/image.png?expires=1790074800&signature=e1c9254f9dc9e22208d2a3cee6c4d26865c0b4ecb800b0f67fe05a3d026b32eb&req=dScgEcp2n4lfUfMW1HO4zQt1GqsEfLdRCl2QIrnT7J5jxYvCjsnhH2wXNFfQ%0AGvuMqHtvCdQq7HUm7c4%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777382808/b080ab8e443d7028943ab7533590/image.png?expires=1790074800&signature=e1c9254f9dc9e22208d2a3cee6c4d26865c0b4ecb800b0f67fe05a3d026b32eb&req=dScgEcp2n4lfUfMW1HO4zQt1GqsEfLdRCl2QIrnT7J5jxYvCjsnhH2wXNFfQ%0AGvuMqHtvCdQq7HUm7c4%3D%0A) 2. Click the star / Add this page to favourites icon at the right of the address bar: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777357259/ea6f221a354bd00dfec31f1f0771/image.png?expires=1790074800&signature=fe20400c435ac0518fe8d442381fd866ef8a220bcbce85e2d8c221f321f75fe6&req=dScgEcp7moNaUPMW1HO4zbCmoNLo6ZO0ygNQF%2FSVaVd7NR%2FYv%2B0dLYvY5WpG%0AdBj7fAdNJmXDCXtocGo%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777357259/ea6f221a354bd00dfec31f1f0771/image.png?expires=1790074800&signature=fe20400c435ac0518fe8d442381fd866ef8a220bcbce85e2d8c221f321f75fe6&req=dScgEcp7moNaUPMW1HO4zbCmoNLo6ZO0ygNQF%2FSVaVd7NR%2FYv%2B0dLYvY5WpG%0AdBj7fAdNJmXDCXtocGo%3D%0A) 3. Rename the favourite (optional), choose a Folder: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777358019/fb0384801430c041b042d4c6095c/image.png?expires=1790074800&signature=772d51b6e06e4736248d6e77a133c4f9f5b8f67eb8e595f66461924af093904d&req=dScgEcp7lYFeUPMW1HO4zUbL0pWcoHon2UbNym9MAYxJQxacoMFeJRHugGij%0A%2F8tMUYpjmZFLNLJlM2k%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777358019/fb0384801430c041b042d4c6095c/image.png?expires=1790074800&signature=772d51b6e06e4736248d6e77a133c4f9f5b8f67eb8e595f66461924af093904d&req=dScgEcp7lYFeUPMW1HO4zUbL0pWcoHon2UbNym9MAYxJQxacoMFeJRHugGij%0A%2F8tMUYpjmZFLNLJlM2k%3D%0A) 4. Click Done: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777359712/c4e7306276707fad1489af4caa3c/image.png?expires=1790074800&signature=1b6757ab56b3f044bdfa3138d44b7f1c3e5fe086986646cefe9dd9082e5001e0&req=dScgEcp7lIZeW%2FMW1HO4zYJYQZt5JfTcUWaPA%2F7O6c%2BQ2Y%2BHMIJXP0dRHKCh%0AXovJnyytsUIjc0ZY450%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777359712/c4e7306276707fad1489af4caa3c/image.png?expires=1790074800&signature=1b6757ab56b3f044bdfa3138d44b7f1c3e5fe086986646cefe9dd9082e5001e0&req=dScgEcp7lIZeW%2FMW1HO4zYJYQZt5JfTcUWaPA%2F7O6c%2BQ2Y%2BHMIJXP0dRHKCh%0AXovJnyytsUIjc0ZY450%3D%0A) (Shortcut: Ctrl + D) To access the bookmark, click the Favourites (star) icon or Ctrl + Shift + O (Windows) / Cmd + Option + B (Mac): [![](https://downloads.intercomcdn.com/i/o/myurolee/1777729447/175f72eefb1196da9c6b636ea318/image.png?expires=1790074800&signature=e55fe7fe8c91cc59cde75a7029a468620ec2b83fda8eebd40ebb8d0df1e80ba0&req=dScgEc58lIVbXvMW1HO4zXWfp%2FbPNW65NFY41vyvZegjvo2hjuTaOQwYjI5f%0ASjK5%2FlHmdpcxUGTEyho%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777729447/175f72eefb1196da9c6b636ea318/image.png?expires=1790074800&signature=e55fe7fe8c91cc59cde75a7029a468620ec2b83fda8eebd40ebb8d0df1e80ba0&req=dScgEc58lIVbXvMW1HO4zXWfp%2FbPNW65NFY41vyvZegjvo2hjuTaOQwYjI5f%0ASjK5%2FlHmdpcxUGTEyho%3D%0A) Your saved pages appear in a sidebar - click to open or manage them: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777738871/cfcd71e9d6cf94bc019b256ded0a/image.png?expires=1790074800&signature=9a949b067f4dab4cb4777f5ee69209504b9b8f13e45636dd1d538f5c64e482b9&req=dScgEc59lYlYWPMW1HO4zW0EG1btqZKJH28a7Msbg8iYksLwcZNiV%2BzqI%2BzP%0AxoNgNRL9U7moekKlZrQ%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777738871/cfcd71e9d6cf94bc019b256ded0a/image.png?expires=1790074800&signature=9a949b067f4dab4cb4777f5ee69209504b9b8f13e45636dd1d538f5c64e482b9&req=dScgEc59lYlYWPMW1HO4zW0EG1btqZKJH28a7Msbg8iYksLwcZNiV%2BzqI%2BzP%0AxoNgNRL9U7moekKlZrQ%3D%0A) And that's it! You've now bookmarked the Help Centre, ready to be accessed whenever you need it 😊 ​